Legal Disclaimer & Notice

Last Updated: September 16, 2026

Welcome to GiftCompany.pk. By accessing or using this website, you acknowledge and agree to the terms of this Legal Disclaimer and Notice.

1. General Information

GiftCompany.pk is an online gifting and customization store based in Lahore, Pakistan. We offer personalized gifts, customized gift boxes, corporate gifts, printing/customization services and related products.

All information provided on this website is intended for general shopping and informational purposes. We make reasonable efforts to ensure that product information, descriptions, images, prices and availability are accurate and up to date.

However, minor variations may occur due to photography, screen/display settings, product batches, manufacturing differences, customization requirements or availability.

2. Product Images & Colors

Product images displayed on GiftCompany.pk are intended to provide a general representation of the product.

Actual product colors, shades, sizes, packaging and appearance may vary slightly because of:

• Screen and monitor settings

• Lighting and photography conditions

• Product batches

• Manufacturing variations

• Printing and customization processes

For customized products, the final appearance may vary slightly from the preview or reference image.

3. Customized Products

Customers are responsible for providing accurate information for customization, including:

• Names

• Dates

• Photos

• Messages

• Spelling

• Designs

• Sizes

• Other customization details

GiftCompany.pk is not responsible for mistakes resulting from incorrect, incomplete or unclear information provided by the customer.

Customers should carefully review their customization details before submitting an order.

Because customized products are made specifically according to the customer's requirements, they may be subject to special payment, cancellation, return and refund conditions. Please review our Return & Refund Policy before placing an order.

4. Product Availability

All products are subject to availability.

GiftCompany.pk reserves the right to modify, replace or discontinue a product, design, packaging, color, component or accessory when necessary due to supplier availability, stock limitations or other operational reasons.

Where a significant change affects an order, we may contact the customer regarding available alternatives.

5. Pricing

All prices displayed on GiftCompany.pk are in Pakistani Rupees (PKR) unless otherwise stated.

Prices, discounts, promotions and product availability may change without prior notice.

Promotional prices and discount offers may be subject to specific conditions, limited quantities or limited time periods.

The final amount payable will be shown during the checkout/order confirmation process.

6. Delivery Disclaimer

GiftCompany.pk aims to dispatch and deliver orders within the estimated delivery timeframe communicated to customers.

However, delivery times may vary because of:

• Customer location

• Customization/production time

• Courier delays

• Weather conditions

• Public holidays

• Strikes or transportation disruptions

• Incorrect or incomplete delivery information

• Unforeseen operational circumstances

Estimated delivery times are therefore not an absolute guarantee unless specifically confirmed in writing.

Customers are responsible for providing a correct and complete delivery address and contact information.

7. Courier Delays & External Circumstances

GiftCompany.pk is not responsible for delays caused by third-party courier companies, natural events, government restrictions, transportation problems, technical issues or circumstances beyond our reasonable control.

We will, however, make reasonable efforts to assist customers in tracking and resolving delivery-related issues.

8. Payment

Certain customized orders may require an advance payment before production begins.

Payment requirements may vary depending on the product, order value, customization and other circumstances.

Customers are responsible for providing accurate payment and order information.

An order is considered confirmed only after the applicable payment/order verification requirements have been completed.

9. Returns, Refunds & Exchanges

Returns, refunds and exchanges are governed by our Return & Refund Policy.

Customized or personalized products may have different return/refund conditions because they are produced specifically for an individual customer.

Customers should review the applicable policy before placing an order.

Nothing in this disclaimer is intended to remove or restrict any consumer rights that cannot lawfully be excluded under applicable law.

10. Third-Party Products & Brands

Where products contain or display third-party brands, logos, packaging or trademarks, such names and trademarks belong to their respective owners.

GiftCompany.pk does not claim ownership of third-party trademarks unless expressly stated.

Product availability and brand packaging may vary depending on stock and supplier availability.

11. Customer-Submitted Content

Customers may provide photographs, names, messages, logos, artwork or other material for customization.

By submitting such material, the customer confirms that they have the necessary rights or permission to use the material for the requested customization.

Customers should not submit content that infringes another person's copyright, trademark, privacy rights or other legal rights.

GiftCompany.pk reserves the right to refuse customization requests involving unlawful, infringing or otherwise inappropriate content.

12. Intellectual Property

Unless otherwise stated, the website design, original product descriptions, graphics, photographs, logos, branding, text and other original content created by GiftCompany.pk are protected by applicable intellectual-property laws.

No website content may be copied, reproduced, distributed, modified or commercially used without prior written permission, except where permitted by applicable law.

13. Website Accuracy

We make reasonable efforts to keep the website information accurate and current. However, occasional typographical errors, pricing errors, technical errors or outdated information may occur.

GiftCompany.pk reserves the right to correct errors and update website information where necessary.

14. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure or completely free from technical errors.

Temporary interruptions may occur because of maintenance, hosting issues, technical problems, updates or circumstances beyond our reasonable control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, GiftCompany.pk will not be responsible for indirect, incidental or consequential losses arising from the use of the website or products, except where liability cannot legally be excluded or limited.

Nothing in this disclaimer is intended to exclude or limit liability for matters that cannot lawfully be excluded or limited under applicable Pakistani law.

16. External Links

GiftCompany.pk may occasionally provide links to third-party websites, platforms or services.

We do not control third-party websites and are not responsible for their content, privacy practices, availability, products or services.

Customers should review the terms and privacy policies of third-party websites before using them.

17. Privacy & Personal Information

GiftCompany.pk may collect and process information necessary to process orders, provide customer support, deliver products, process payments and operate the website.

Personal information will be handled in accordance with our Privacy Policy and applicable law.

Customers should review our Privacy Policy for information regarding the collection, use and protection of personal information.

18. Customer Reviews & Testimonials

Customer reviews, testimonials and other user-generated content represent the opinions or experiences of the respective customers.

Individual results, experiences and opinions may vary.

Reviews should not be interpreted as a guarantee that every customer will have the same experience.

19. Changes to This Disclaimer

GiftCompany.pk may update, modify or replace this Legal Disclaimer & Notice from time to time.

Any updated version will be published on this page with the applicable updated date.

Customers are encouraged to review this page periodically.

20. Governing Law

This Legal Disclaimer & Notice shall be interpreted in accordance with the applicable laws of Pakistan.

Any dispute shall be handled in accordance with the applicable legal and consumer-protection framework.

21. Contact Information

For questions regarding this Legal Disclaimer, orders, products or website policies, please contact us:

GiftCompany.pk

Email: support@giftcompany.pk
WhatsApp: 0306-8950542
Phone: 0322-1403910
Business & Corporate: business@giftcompany.pk
Address: Liaqat Chowk, Sabzazar, Lahore, Pakistan

Business Hours: Monday–Saturday, 10:00 AM–8:00 PM

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Important Notice: This Legal Disclaimer is intended as general website/business copy and is not a substitute for advice from a qualified lawyer familiar with the laws applicable to your specific business.